Our clients appreciate our outstanding quality, friendly service, technical expertise, and excellent turnaround times.
Here are just a handful of their comments:
We cannot praise the team from Stairway Joinery highly enough. From the initial visit through quotation to manufacturing and then finishing, the professionalism of this outfit has been faultless. The fitting team of Jamie and Kieran deserve special praise. They were perfectionists.
The job was a staircase refurbishment requiring the cladding of the existing softwood 'newels' (the structural posts) and the replacement of handrails and spindles, all in oak. The skill, craftsmanship and attention to detail was incredible. Communication throughout was excellent and several suggestions from the team led to a final result, that way exceeded our plans (or expectations). One would never imagine the job was a refurb.
I would like to say a huge thank you to Nick and the fitters. Really impressed with the design and quality of the staircase.
The fitting team were fantastic please pass on my thanks.
I just want to say thank you for great work despite couple of the issues we came across along the way. I really appreciate you resolving them smoothly. We are really happy with the end result and would definitely recommend Stairway Joinery.
Please say thank you to the fitting team as they were amazing and standard of their work is not something you see every day with contractors these days.
Just wanted to say a huge thank you for the stairs firstly, they finished in one day. Not only that the boys were awesome they went above and beyond. From the moment they said hello I knew they were professional at what they do. Thank you.
Mr C Panther
First class service from Stairway Joinery. Nick provided us with great advice, was very knowledgeable, measured up and sent a quotation back super quick. We fitted the staircase ourselves but Nick was still at the end of the phone or would pop round if we had any queries whilst installing it. We're just waiting to fit the glass now which will complete our fabulous looking staircase. Thank you Nick & all at Stairway Joinery! We will certainly recommend you.
Steve & Louise
Extremely happy with the service from start to finish.
The quotation was easy to obtain and explained in great detail. The installer was very professional and kept things very tidy for such a big job - replacing our whole staircase!
I would highly recommend anyone use this company.
I had already gotten quotations from other manufacturers. All of them told us they would have to rip out the existing stairs, then manufacture and install new stairs. Stairway Joinery saw my existing stairs and said we could keep the main body and newel post. They then clad it in oak, put in new rails and glass with stainless steel fittings, plus a matching handrail. Their attention to detail was amazing. Everyone who has seen them has said a fantastic job! Happy to recommend them.
These guys know their business. They did a great glass staircase with oak - well recommended.
Peter Tom Leech
I have used Stairway Joinery twice now, and am extremely pleased with their service, the quality of the stairs, and the workmanship of the fitting team. I can highly recommend them to anybody needing this type of joinery work!
Brilliant company. Stairway Joinery originally drew up plans for us in 2015, as we were having a loft extension. The builder we were using said he could make and install the staircase for the overall loft conversion price, so we went with him. What a total disaster - it was appalling! Stairway Joinery came back in, and drew up another plan with the space they had to work with. On removing the builder's staircase, the extent of the builder's incompetence / cowboy job became apparent, and it took three years to put right the damage he caused. Meanwhile, SJ stored the new staircase (which we had not paid for). When we were ready for it, rather than just delivering it, they checked it over to make sure it was still okay. From start to finish, this company has been amazing.
Just wanted to thank everyone at Stairway Joinery who were so incredibly helpful in designing, making, and fitting our staircase. It was a pleasure working with you!
Robert and Angela
I would like to say how impressed we were with our surveyor Nick. Very professional and friendly, and his knowledge was excellent.
Just a quick note to say a big thank you to Kieron and James for fitting our lovely new staircase, and also to those who manufactured it of course! We are really happy with the finished outcome and especially grateful for the extra trim that was fitted yesterday.
I just wanted to say how nice my new stairs are and how much everyone has admired them, as well as how very good, decent, and polite Jamie and Kieran have been. They are a real asset to the company.
I would just like thank you all very much, I'm more than happy with my new banister and handrail. The two guys who carried out the work were very professional and did a neat and tidy job. Thank you to Nick also who started it all. Good luck in the future and thanks for a great job.